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About
I engage people in the story to spread the message. In the end they will feel they "own" the value.
Aligning the Employee Journey to the Customer Experience
Delving into how businesses hire compared to how customers "come in the door" whether that be in-person or virtual. Optimum productivity occurs when all parties are working toward a common purpose, the customers will come back. Take care of one employee and they will take care of all of your customers
Your perspective matters!
What was it like engaging with Lori?
