Denver, United States •
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About
Andrew's engaging speaking style, combined with his wealth of knowledge, makes him an ideal speaker.
Navigating the Evolving Landscape of CX and BPO
Join Andrew Griffiths, an acclaimed expert in Customer Experience (CX) and Business Process Outsourcing (BPO), as he shares valuable insights into the evolving world of CX and BPO, tailored for 2024 and beyond. Key Highlights: *CX Evolution: Trace the transformation of CX from its beginnings to the future, and why companies opt for outsourcing. *Technology's Impact: Discover how technology shapes CX and outsourcing decisions. *Future Trends in CX and BPO: Learn about the emerging trends and strategies. *Effective Outsourcing: Understand when and how outsourcing works best. *Shifting Client-Provider Dynamics: Explore the evolving relationships in BPO. Perfect for business professionals and leaders curious how they can better navigate the challenges and opportunities in CX and BPO. Don't miss the chance to gain Andrew's expert insights!
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